Booking conditions

Important information about your booking/renting and reservation terms in hotel Kattenbeck.

 

With these conditions we would like to create a clear agreement in your and our interest. You respect the contents if you rent a room in the hotel Kattenbeck. The terms and conditions detailed below apply to all bookings whether made online or made by telephone or in person.

 

Prices

All prices are inclusive of the at the moment valid VAT of 7% (room price) and 19% (breakfast). Changes and errors excepted.

 

Payment

For the payment of your hotel bill we accept cash, Eurocheque card, MasterCard, VISA, American Express, Diners.

 

Dogs

Dogs are allowed – we accept dogs at an additional charge of 6,00 € per day, this must be announced before journey. If the dog(s) causes any damage or soiling, an additional housekeeping charge will be incurred. Bringing a dog blanket or basket of one's own is the best one. Please understand that your four-legged darlings don't have any access to the breakfast room.

 

Garage parking (lockable)

8,00 € per day (first of all reservation necessary) - parking lots in the court are free of charge. Your room booking does not guarantee a parking space and if you find the car park is full, you will be given directions to the nearest alternative site.

 

Restaurant

We offer you a comfortable overnight stay with breakfast, don't have any restaurant, though. Many good restaurants are available in proximity of our house with a varied kitchen (>>>), which we gladly could make a reservation on request.

 

 

Internet

You can use Internet via WLAN by HotSpot from Deutsche Telekom with an additional charge (from 4.95 Euro for 24h). Customers from Deutsche Telekom with free access to German HotSpots could use of course our HotSpot without a charge.

 

Booking enquiry

The details, descriptions and conditions of our booking confirmation are exclusively basis of the contract. With your (Fax-/ e-mail-/telephone) offer registration you lend itself us the completion of a contract. The contract gets binding on us then, if we have confirmed the booking to you in writing or per e-mail.

 

 

Please take into account in your itinerary:

 

  • the rooms are available for you on 3 p.m. onwards on the day of arrival
  • the breakfast buffet is on weekdays from 7.00 a.m. until 9.30 a.m., on weekends and holidays from 8.00 until 10.00 a.m. Earlier breakfast is possible on enquiry with an additional charge.
  • room release on the departure day must have been carried out not later than 11.00 a.m., an extra charge otherwise is calculated.
  • Check in on arrival day from 3 p.m. to 10.30 p.m. (late night arrival possible up to midnight - additional charge per room 10,- Euro

 

Please understand that we can accept room cancellations only in writing (per e-mail, post or fax). Your reservation is regarded as guaranteed and can be canceled free of cost until 1 day before arrival. This doesn't apply to fair bookings or special occasions (e.g. wedding or triathlon), a cost-free cancellation here is only possible until 4 weeks before arrival or according to agreement. After expiry of this period we become up to 80% of the arrangement price depending on occupancy and short-term cancelation.